Integrated Ticketing System in Web Hosting
Our web hosting come with an integrated ticketing system, which is part of our custom-created Hepsia hosting Control Panel. In stark contrast to other analogous tools, Hepsia will enable you to manage everything connected with the hosting service itself in one location – payments, web files, e-mails, trouble tickets, etc., avoiding the necessity to sign in and out of different admin consoles. If you’ve got any technical or pre-sales questions or any problems, you can post a ticket with just a couple of mouse clicks without ever leaving your Control Panel. In the meantime, you may pick a category and our system will present you with a variety of help articles, which will provide you with additional information and which may help you fix any particular issue even before you actually post a ticket. We guarantee a ticket response time of no more than sixty minutes, even in case it’s a weekend or a legal holiday.