1 hour ticket response
Quick assistance is our foremost responsibility and that is the reason why we’ve got a team of knowledgeable technicians who are ready to provide a fast solution to any question that you might possibly have. Just send your customer support ticket from your Site Control Panel and we will reply within 60 minutes at the latest. Actually, we work hard and aim for a twenty–minute technical support ticket response time.
An Exceptional Support Service
We’ve got a team of web hosting support engineers who will be happy to answer all your questions whenever you are in need of assistance. The majority of our client care staff members have several years of experience in the web hosting realm, which means that you can constantly count on fast and exhaustive answers to your inquiries.
A User–Friendly Help Center Section
Included in the Site Control Panel is an intuitive Help Center, which includes a variety of information sources. You can search through a constantly updated knowledgebase featuring web hosting account management articles and website management articles, check out the how–to video tutorials or take a gaze at the F.A.Q. archive.