Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reaction guarantee with all our web hosting packages, which means each assistance inquiry you submit is going to be replied to in only sixty minutes max. Our support team members have been trained to speedily resolve any case and to supply you with relevant information on any concern that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is delivered by a team of certified techs who will be prepared to react to your inquiry as quickly as possible. You could get in touch with the tech support team staff by opening a support ticket from your Site Control Panel or by sending us an e–mail. On business days, you may as well contact us on the phone or take advantage of the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has integrated a detailed knowledge base into the Control Panel allowing you to receive helpful step–by–step information whenever you want. Each area of the Control Panel possesses its own contextual support area showcasing a group of how–to content articles. We have also prepared movies to offer you a much better idea of precisely how to carry out any presented job.